most common questions

We have compiled the most frequently asked questions for you. We are happy to help you with the right information. If you have any questions, you can contact us directly via our live chat.

Most common questions

We aim to deliver your order within 1 - 2 working days. This only applies to orders within the Netherlands and Belgium. For the rest of Europe we will deliver your order in 2 - 3 working days.

Once we have shipped your package you will receive an email with the track-and-trace code. If you have not received a track-and-trace mail, please contact our customer service:

Please see the following page on our website "returns".

Yes, you certainly can! This can also be done via Returnista. Further information can be found on the website under the heading 'Returns'.

We strive to return your orders within 14 business days.

Of course this is not the intention. For this you can always email

With every item there is a size chart, where you can check which one fits your body best. If you can't figure it out, please contact us by email or live chat below. We would love to help you to find your right size.


You can exchange for free for the right size from the same item.


For help finding the right size, contact us via the live chat below. We would love to help you!


Order before 16.00u, delivered in 1-2 working days.